And now I’m back

So I’ve been out of the loop for quite a few months now. My last post was 12 months ago (shame on me). I wish I could say I’ve been working on a top secret project that I wasn’t able to talk about, or been on a sabbatical exploring the meaning of life. But I haven’t, and I wasn’t.  Now I’m back in my natural habitat (Local Government ICT Projects) and it’s like I never left (in a good way).

Last week (28th June 2012) I made it to Brewcamp in Walsall, and it was a jam-packed evening of fascinating stuff that has really helped me dust off my thinking cap. Not only did I manage a good scheme with Si Whitehouse (watch this space for an interesting, schools related open data project coming to a govcamp near you!), I also came up with a good wheeze for our Country Parks courtesy of Mike Rawlins and his augmented reality (depending on 3g signals, ensuring our country parks teams are geo-tagging their posts and photos on their blog/facebook page).

So a quick run down (if I had written this post sooner I would have forgotten less):

Steph Jennings gave a fantastic talk around the use of social media during the Christchurch earthquakes in 2010/2011 and the impact it had, both on the local community and Steph, as a relative of someone right in the middle of it. The social media side of it was great, but what I will remember most is learning about liquefaction!

The next talk was around Who Cares Walsall and how Walsall Council are putting the Social into Social Care. This was a fascinating insight into how the comms team managed the sensitivities around talking about social care issues through their blog and Twitter. It was nice to hear how well supported and trusted they are by the director of the People Group to enable them to carry out this great work. Some good lessons to be learned there by other authorities.

Finally, and disappointingly in person (we had been promised an augmented reality version), Mike Rawlins talked to us about the work being done by Talk About Local around geo-tagging content to create an augmented reality view of places, initially Stoke-on-Trent. This set the cogs going for me as we are using WordPress a lot across my authority, so there is some potential to explore this further with their plug-in.

All in all, a great evening with lots of learning, sharing, plotting and eating curry. Having missed out on the UKGovCamp at the beginning of the year and a couple of Brewcamps after that, a shot of localgov goodwill in the arm was just what I needed.

What I didn’t need was being twaped by Andy Mabbett while I was off buying him a cup of coffee…


Brewcamp Coventry

“That was the best 2 hours of creative thinking and discussion I’ve had for a long time” Jan Britton, Chief Exec of Sandwell Council.

Having accepted the Brewcamp baton, last night saw the gathering of about 20 local government types in Coventry for an evening of QR codes, bus timetables, museums, open transport data, filming/tweeting council meetings, eBooks and, most importantly, cake.


About 8 hours before the event I got the exciting news that we’d bagged ourselves a Chief Exec for the evening, so the pressure was on to deliver. Deep down, I knew there was no need to worry. Everyone I meet at these kinds of events make them so enjoyable and interesting, you can’t fail to learn something new and everyone feels confident enough to contribute.

Fortunately, we delivered, as you can see by the quote at the top of this post. I was sat opposite Jan, and his colleague Liz O’nions during the post-brewcamp curry and it was lovely to hear that they had both enjoyed it. So much so, that Liz has offered to take on the Brewcamp baton and is looking to host the next one up in Sandwell. Watch this space…

It was fantastic hearing about the good work being done at Shropshire Council with their new Bus Timetables site – and even better hearing them offer their experiences so other councils can do the same. Sadly, they may not be able to offer up the source code (not through choice), but they can show how they manipulated the data using the standards available. If we can get their neighbouring councils to do the same, the residents of Shropshire and surrounding areas will have a really nifty system.

I also particularly enjoyed the session on QR codes – hearing what Stuart Harrison is doing at Lichfield with them on planning notices was fascinating. It paves the way for us to start doing the same thing. Take advantage of the work being done by innovative people at councils, such as Lichfield, because it makes it easier for the top dogs to agree if you can point to someone else who has done it.

The QR code stuff has now got me thinking as to where else we could use it for council services. I have a meeting with Country Parks in a few weeks so I will certainly be looking at their area to see how it could complement the work they do.

I said it on Twitter, and I’ll say it again now: “Listening to and learning from your peers is the best kind of learning there is”. I got more out of a few hours last night (for free) than I get out of the majority of expensive conferences I *used* to go to. Bit of a no-brainer really…

Localgovcamp – what not to do

Fresh from LocalGovCamp on Saturday 18th June 2011 in Birmingham, I’m writing a much more measured blog post than the one I wrote after my first ever unconference.

As expected, I had a really great day (and night before) and managed to catch up with a few familiar faces and made a few new friends. But it didn’t quite do the same for me as UKGovCamp in January, because I got things a little bit wrong. I decided that as I got such a buzz from attending interesting (and not necessarily work-related) sessions last time, I would focus more on what I could get out of the day for me to apply in my job. So my session choices were based around that. I also tried to speak to everyone I possibly could, which left me with spending about 2 minutes with each person. I left feeling kind of rude for not having chats any deeper than “Hi, lovely to see you, how’s your day going? Are you enjoying it? How’s work? Lovely, well we’ll catch up on Twitter then…” Missing. The. Point.

The first session, run by Ingrid Koehler and Liz Azyan around creating “Really Useful” stuff with open data did hit the spot perfectly. As I’m hoping to run a Transport Hack event for the West Midlands I got some fantastic advice from Stuart Harrison, Philip John, Martin Wright and others. Particularly useful tips were using public and private API keys so we can still charge companies for data if we need to (from Philip John) and the troubles that can happen when developers aren’t comfortable coding outside of their preferred language (from Martin Wright). It also made me realise that it doesn’t matter that I’m not a developer, actually the role of facilitator to keep things running smoothly is vital. If only the rest of the day had gone so well….

Session 2 was my opportunity to give something back to the day – helping Nick Booth and others deliver a session on Social Media Surgeries. I do like to share (talk a lot), and I didn’t really get to contribute as much to the session as I’d hoped (thanks Nick ;P) but I did leave feeling that it had been really valuable for the people in the session. Let’s hope some more surgeries pop up as a result of the good work Nick has done.

Over lunch I spent some time with Nicky Getgood on her Social Media Safari, and this was a really great idea. Getting people to really look at what is going on in their local area and encouraging local gov people to start interacting. I did a little audioboo with some of my thoughts and had my photo taken in a lion mask, obviously!

Me on my Social Media Safari

Me on my Social Media Safari

Session 3 was Emergencies with Ben Procter. As delivering IT for our emergency planning unit comes under my team, I felt this would be useful. But, and this is my fault, I didn’t really get that much out of it because I don’t think I knew what I was hoping to hear. I felt I couldn’t really contribute, and so left about half way through. Ideally, I would have liked to have understood a bit more about different types of emergencies, what can help during, immediately after and longer term. They may have covered this after I left, in which case, doh! Sorry Ben, this wasn’t your fault!

I think session 4 was something with MySociety, but I couldn’t really get into that session (and arrived a bit late), so I left and had a quick catch up with a few people over coffee.

The final session helped bring the day back up again, that was Stuart Harrison and Philip John talking about their vision to turn Lichfield into a City of Data. They want to prove the concept of linked data and the power of what can be done if we go to the effort of doing it. I raised my concerns over linked data transferring the effort from developer community to local government (tricky when it’s hard enough to just get open data out), but I do think what they are planning is a good idea. Sadly, I think some of the group got a bit hung up on the idea that they were trying to change the processes within the authority and spent quite a bit of time talking about that – i.e. what happens when someone reports a bench has been broken. I hope they didn’t leave feeling disappointed, and I look forward to seeing what happens there.

So to sum up, I chose to do work stuff because I wanted to come away with the enthusiasm and ideas to get stuff done. I have come away with a little bit of both, but my expectations were set very high from UKGovCamp. Maybe if I had spent the day going to talks that I found more interesting, I would have left feeling more enthusiastic, but without any clear focus as to what I could achieve as a result of it.

There were quite a few topics I had spent time involved in at UKGovCamp, so there was a little bit of repetition there. That’s great for the new people, but not quite so great for the regulars. One of the downsides of the unconference style of doing things – you don’t know what you’re going to get until you get there. As far as running a session goes, I find the ones I enjoyed most were the ones that had a brief intro and then getting straight down to business with a discussion. The ones where you listen to the host talk for half an hour don’t quite do it for me I’m afraid.

I also have to agree with Simon Gray in his post that it can feel a little bit self-congratulatory. There, I’ve said it, and as Simon says, a little less of the excellent-ness. The whole #ff thing on Twitter makes me feel the same way.

And a positive end – I thought Sammy, Si and Dave did a great job, thanks for all your efforts. I will be interested to see the results from the “What I have got from unconferences before” and “What am I going to do as a result”. Mine was something along the lines of:

“They help me realise everyone is going through the same sh*t, so there’s no point looking elsewhere for a job. Stay where you are and do something good”.

And what I am actually going to do, rather than just talk about?

  1. Running a transport hack event for the West Midlands
  2. Organising the next Brewcamp
  3. Organising the venue for the next hyperlocalwm

Warwick Social Media Surgery on Thu 9 Jun

Another really successful social media surgery. Help given and received at this event:

Kate Sahota helped Monika to create a Twitter account to promote her Polish community radio show

Kate Sahota helped Rebecca Davidson to Learn about using Twitter more effectively

Paul Coxon helped Azam Khan to understand Facebook groups and pages to engage with service users of Making Space mental health charity

Mike Downes helped Nigel Bennett to set up a twitter page for Making Space mental health charity

via Warwickshire Social Media Surgery on Thu 9 Jun.

Super Social Media Surgery

Warwick Social Media Surgery

On Thursday 2nd June we were lucky enough to have BBC Coventry & Warwickshire host a special social media surgery at their Open Centre in Coventry. Many thanks go to Susie Rack and Vanessa Pearce for their help in getting this set up and promoting it on Annie Othen’s morning showon Tuesday morning.

We had a great variety of organisations come along, including Myton Hospice, Warwickshire Scouts, Action for Cheylesmore, Kids Run Free, a lady working with multicultural festivals and a group working with immigrants.

Many thanks to my co-surgeons Karen Ramsay-Smith, Nick Booth and Andy Mabbett for helping make this a great session.

Why should you get involved with a surgery? As a surgeon, it makes you feel like this.

What one of our patients said.

Details of more of our surgeries can be found at the Social Media Surgery website, as well as other surgeries running all over the country.

Cov & Warks Social Media SurgeryCov & Warks Social Media SurgeryCov & Warks Social Media Surgery

Leamington Social Media Surgery 4th Nov 2010

My grand plans were to write a witty, inspiring blog spreading the word about open data, social media and all that lovely stuff. Unfortunately my time has been consumed by a pesky job, 2 young children, accidentally slightly running over my cat, cooking, cleaning (although my husband will dispute that), and general busyness.

I shall try to rectify that by summing up the first two Warwickshire Social Media Surgeries…

We ran the Warwick SMS at Warwick Library on the 30th September. The fabulous Pete Lancaster, Karen Ramsay-Smith, Pete Read and Luke Mason all came along to provide help. We had 3 attendees (quality, not quantity!) and it was a successful evening with both the Petes well and truly earning their social media surgeon stripes. Pete L helped out Mike who runs What’s In Kenilworth? and Pete R helped out a couple of guys with a variety of interests, including the Kenilworth Footpath Preservation Group.

The Leamington SMS at Leamington Library was held tonight, the 4th November. Again, the wonderful Pete Lancaster brought his surgeon skills, as well as Paul Henderson who came to my rescue after a bit of memory failure regarding Wordpress! Pete helped out a lovely octogenarian (also called Pete) from Kenilworth who hand-codes the HTML behind I helped out Patricia, who used to be a councillor for Rugby Borough Council and wanted to find a better way to communicate with her parish and town councils about the various community forums she attends. We also had a quick peek at Twitter.

All in all a very enjoyable and useful experience, which I hope will continue.

The next Warwickshire Social Media Surgery will be in Kenilworth on the 16th December at Kenilworth Library from 5.30pm until 7pm. Please come along and either give some help, or get some help.

A flurry of activity

Having not really made much progress towards getting the social media surgeries set up for Warwick, Leamington and Kenilworth, I had a great meeting with the lady who runs the libraries for Warwick District. By running the surgeries in libraries, we can do it free of charge, and potentially help libraries increase the numbers going through their doors, raising awareness of other things they offer. Plus, they are in great locations, most people know where they are and there is plenty to look at if there’s a bit of a wait for a surgeon.

So the plan is to run surgeries until Christmas to see how we get on:

  • Warwick Library: Thursday 30th September – 5.30pm – 7pm
  • Leamington Library: Thursday 4th November – 5.30pm – 7pm
  • Kenilworth Library: Thursday 16th December – 5.30pm – 7pm

I will of course be adding them to Podnosh’s site in due course and doing lots of PR to get our patients lined up.